Animals and pets Transport services,
from and to Costa Rica

Why ?

Highly qualified
Team

Our staff is composed of specialists, animal lovers, experienced and highly qualified, caring for pets traveling with Pets On Move, as you would

Veterinary & Pet Hotel assistance 24h

We are proud to have a selected list of recommended veterinarians nationwide for assistance, even for emergencies. We also have the collaboration of a pet hotel 24 hours a day

We are ready for travels around the world

We have travel cages (Kennels) of all sizes and for any situation, our experience and our knowledge about rules, requirements and permits, allow us to arrange any travel to any destination

Pet Transportation

Traveling with pets is easy with !

We provide counseling and personalized assistance to our clients, arranging and organizing the trip for your pets. Our team is composed not just of specialist but also animal lovers´, experienced and highly qualified, to make your pet’s travel a pleasant and satisfying experience.

We carry your pet home,

What can do for you?

Planning and Coordination

We take care of planning and coordinating all formalities required in order to perform your pet´s journey successfully

Advice and solutions according to the IATA rules

We advise and provide solutions for the International Carriage of live animals, taking into consideration IATA´s International Standards for secure air transport services

Social commitment with animal welfare

For each transportation done, we allocate part of resources for support and comfort of abandoned or strayed animals, remaining in shelters with daily care and rehabilitation getting all of them ready to be adopted

Always available to speak with you

We are always available, ready and well trained, for any queries or needs, offering alternatives and / or professional solutions

have some tips to share:

- It is important to know the import requirements for animals entering at any destination. Before arranging travel for your pet, please make sure all requirements have been met
- Sedation is not recommended. Before or during pet´s trip, the animal must travel fully capable to use their 5 senses
- Exercise your pet before asking or making get inside the cage, this way you spend excess of energy and will want to get in there to rest inside
- Keep positive mind and without forcing it to enter the cage. Otherwise the animal will think is going to be on a prison and have not even a clue on what is going on
- Check schedules: Before the trip, make sure you have tracking number with flight schedules, also make sure about customs schedules on arrival at destination, it is important planning everything and avoid unexpected surprises

How to choose a suitable cage / kennel?

On we have all the information you need
to choose the right cage for transporting your pet.

It is important to mention that not all cages are approved by airlines for flying, so if your dog will travel by plane, make sure to do it once and do it right. The easiest way to identify is looking for the approved stamp or certified for aircraft, most of brand new cages have it, but be aware, there are another requirements cage must met, for example: Kennels must be made from rigid plastic, metal or wood, have adequate ventilation on all four sides, plastic bolts, nuts and screws must be replaced for metal ones, separate watering and dishes must be provided. For customized or oversized kennels, they can be constructed of certified wood built under the quality standards and specifications detailed in IATA´s LAR.

An easy and safe technique to know how to choose the size of the carrier is putting the cage side "along" right next to your dog, standing on its 4 legs and firm., you can easily see the remaining space both above the head of your pet, as along.

Snap-sided kennels, modified or adapted snap-side kennels (including the addition of nuts, bolts or screws), collapsible or folding kennels were accepted, however, some airlines are not accepting anymore. It is advisable at all times if you make the investment, make sure the cage have all around bolts, nuts and screws on its side edges, any pressure lock incorporating as a safety device / lock must be discarded.

If your brand new cage includes wheels or rolling devices, please note are not allowed, must be rendered inoperable or removed completely, keep them with you, do not attach wheels on the top of the cage neither inside the kennel. All aforementioned information has been given as advice to the customers, in order to prevent cage may be rejected by the airline before the travel.

Three Basic Rules to choose
the right cage for your pet

1

Kennel should be roomy enough for your pet to stand and sit erect without your pet's head (including ears) touching the top, at least 10 cm in between

2

Kennel should be large enough for your pet to be able to sit and lay as they normally would and without trouble

3

Kennel should be wide enough for your pet to turn / roll over as normally would

Tips for the Travelers

A

Buy the kennel beforehand so the animal can get used to it

B

Include ID tags with your name and number

C

Kennel should be wide enough for your pet to turn / roll over as normally would

D

Never use choke collar or muzzle

Did you Know?

Some airlines have “seasonal embargo” or “permanent embargo” on shipping live animals.

We do all cares about the welfare of all animals that are entrusted to us, most of the airlines have permanent embargo
on all breeds of snub-nosed / branchycephalic dogs and cats. For more information please contact us

Let's talk

If you have any questions, requests or pet needs to travel,
do not hesitate, talk to